1. Data Controller

LoopSmart Ltd. (Cyprus) is the controller for personal data processed via this website.

Contact: hello@loopsmart.com

For EU users: If you have concerns about our data processing that we cannot resolve, you have the right to lodge a complaint with your local data protection authority.

2. Data We Collect

We collect the following categories of personal data:

• Server/hosting logs: IP address (anonymized where possible), timestamp, requested URL, referrer URL, and basic device/browser information.
• Contact data: If you email us, your name, email address, and the contents of your message.
• Cookie data: Your cookie preferences and consent choices (see Cookies section below).

We do not intentionally collect sensitive personal data (such as health information, biometric data, or data revealing racial or ethnic origin) via this website.

3. How We Use Data

• Operate and secure the website (abuse prevention, troubleshooting, performance monitoring).
• Respond to inquiries and maintain a record of communications.
• Improve our content and understand general usage patterns (if analytics are enabled with your consent).
• Comply with legal obligations and protect our legal rights.

4. Legal Bases (GDPR)

Where GDPR applies, we process personal data based on:

• Legitimate interests: Site security, operations, and analytics (where consent not required).
• Contract performance: When you contact us with a business inquiry.
• Consent: For non-essential cookies and marketing communications (where applicable).
• Legal obligation: Where we must retain data to comply with applicable laws.

5. Data Sharing

We may share personal data with:

• Service providers: Hosting providers, CDN services, and security tools that help us operate the website.
• Legal/regulatory authorities: When required by law or to protect our rights.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell personal data. We do not share personal data for cross-context behavioral advertising.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection as your home country.

For transfers from the EEA/UK, we rely on:

• EU Standard Contractual Clauses (SCCs) with our service providers.
• Adequacy decisions where applicable.
• Other lawful transfer mechanisms as required.

For transfers from Asia-Pacific regions, we comply with applicable local requirements including obtaining consent where required.

7. Retention

We retain personal data only as long as necessary for the purposes described in this policy:

• Server logs: Up to 90 days for security and operational purposes.
• Email communications: As long as necessary to handle the request and for reasonable recordkeeping (typically up to 3 years).
• Cookie consent records: 12 months from the date of consent.

8. Your Rights

Depending on your location and applicable law, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Restriction: Request restriction of processing in certain circumstances.
• Withdraw consent: Where processing is based on consent, withdraw at any time.

To exercise any of these rights, contact us at: hello@loopsmart.com

We will respond within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (as amended by CPRA):

• Right to Know: Request disclosure of personal information collected, used, and shared.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of the sale or sharing of personal information for cross-context behavioral advertising.
• Right to Limit: Limit use of sensitive personal information (we do not collect sensitive PI).
• Non-Discrimination: We will not discriminate against you for exercising your rights.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

To submit a request, contact us at: hello@loopsmart.com

You may also designate an authorized agent to make a request on your behalf.

10. Asia-Pacific Privacy Rights

China (PIPL)

If you are located in the People's Republic of China, we process your personal information in accordance with the Personal Information Protection Law (PIPL). You have rights to access, correct, delete, and port your data. We obtain consent for cross-border transfers where required.

Singapore (PDPA)

For users in Singapore, we comply with the Personal Data Protection Act (PDPA). You may access and correct your personal data, and withdraw consent for processing. Contact us to make a request.

Japan (APPI)

For users in Japan, we comply with the Act on the Protection of Personal Information (APPI). You have rights to request disclosure, correction, and deletion of your personal data.

South Korea (PIPA)

For users in South Korea, we comply with the Personal Information Protection Act (PIPA). You have rights to access, correct, delete, and suspend processing of your personal data.

Australia (Privacy Act)

For users in Australia, we comply with the Australian Privacy Principles under the Privacy Act 1988. You may access and correct your personal information. If you believe we have breached the Privacy Act, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website. You can manage your cookie preferences using our cookie consent banner or by clicking "Cookie Settings" in the footer.

Types of cookies we use:

• Essential cookies: Required for basic site functionality. Cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. Optional - requires your consent.
• Marketing cookies: Used for advertising purposes. Optional - requires your consent.

Do Not Track

We honor Do Not Track (DNT) signals. If your browser sends a DNT signal, we treat this as opting out of non-essential cookies.

Managing cookies

You can also control cookies through your browser settings. Note that disabling cookies may affect site functionality.

12. Children's Privacy

Our website is not directed to children under 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

13. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption for all data in transit.
• Access controls and authentication for our systems.
• Regular security assessments.
• Data minimization practices.

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

14. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

For questions about this privacy policy or to exercise your privacy rights, contact us:

Email: hello@loopsmart.com

Company: LoopSmart Ltd.

This policy is provided for informational purposes and does not constitute legal advice. Consult qualified legal counsel for advice specific to your situation.